Reservations cancelled 30 days or more in advance of the trip date receive a full refund, less $10 per person. No refunds available for changes or new reservations within 30 days of the trip date.
Why have a cancellation policy?
Our rafting capacity is limited by State Regulations. It is common for us to reach our daily passenger allowance and have to turn new reservations away. When we accept and confirm your reservation, that portion of our limited capacity is then unavailable to other groups. Many of the costs associated with your trip are committed long before you arrive – food, staffing, vehicles, etc., are all booked in advance. These costs are unrecoverable for last-minute cancellations. For these reasons, we strictly adhere to our cancellation policies.